Delivery or Collection of Your Order

Delivery Services

Need a Hilti product? We'll supply it.

No matter how simple or complex the order, our worldwide distribution network will make sure your order goes where it needs to go.

Order Delivery or Collection

Click & Collect

  • Place your order on www.hilti.co.nz
  • Step 1: Select your products
  • Step 2: Select your nearest Hilti Store for pick up and check stock availability
  • Step 3: Pick up your products during store opening hours
  • Available in 2 Hilti Stores across New Zealand

No charge for click & collect orders and orders marked "ship to Hilti Store for collection." 

Standard Delivery

  • Order before 4:00 pm via our Customer Services or www.hilti.co.nz 
  • Next working day delivery within Metro Areas 
  • Larger orders (0.125 cbm) may take an additional 24-48 hours
  • 2 to 3 working days for rural areas
  • Delivery from Monday to Friday
  • Delivered by 5:00pm

Delivery charge:

  • Free delivery for all online orders over $300, otherwise $15 per order.
  • $20 for all orders placed via Customer Service or Account Manager. 

Express Same Day Delivery

  • Order before 1:00pm via our Customer Services
  • Same day delivery within Auckland and Christchurch
  • Delivery from Monday to Friday
  • Delivered by 5:00pm

Delivery charge $45

Dangerous Goods

  • Order before 4:00pm* via our Customer Services or www.hilti.co.nz
  • 1 to 3 working days 
  • Delivery from Monday to Friday
  • Delivered by 5:00pm

Delivery charge:

  • Free delivery for all online orders over $300, otherwise $15 per order.
  • $20 for all orders placed via Customer Service or Account Manager. 

*DX cartridges cut-off time is 1:00PM

What are dangerous goods?

Heavy Goods

Freight for orders placed by Customer Service or Account Manager weighing

Above 50 kg and below 200 kg:

  • Standard and Dangerous Goods delivery will cost $40
  • Express Same Day delivery will cost $90

Above 200 kg:

  • Standard and Dangerous Goods delivery will cost $100
  • Express Same Day delivery will cost $200

Tool Services Delivery

Repair Pick Up & Delivery

  • Book your repair before 3:00pm via our Customer Services or www.hilti.co.nz
  • After clicking the booking link, collection will be by the end of the next working day
  • 5 days delivery of repaired tool*
  • Delivery from Monday to Friday
  • Delivered by 5:00pm

Delivery charge:

  • FREE pick-up
  • FREE delivery if within 2 years warranty, otherwise $20 for delivery

*Terms and Conditions Apply

More information about our Hilti Tool Service

Repair Drop-Offs & Pick Up

  • Book your repair before 3:00pm via our Customer Services or www.hilti.co.nz
  • Drop your tool at one of the 2 Hilti Stores
  • Pick-up your repaired tool after 5 working days*

Delivery charge:

  • FREE pick-up
  • FREE delivery if within 2 years warranty, otherwise $20 for delivery

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