Hilti Website Help Center


Get the most out of the Hilti website

Find simple, step-by-step answers to the most common questions about the Hilti Website.

Video Tutorials

  • How to register as a new customer?

    Register to enjoy great benefits!

    Register now!
  • How to login as a customer, including how to create a new password?

    Log in to your account online to view your account pricing and information. If you have forgotten your password, we can show you how to reset it.

  • How to change your Account data?

    View and edit your profile information. Change and edit your email and/or password.

  • Introduction to your new dashboard

    Get ease of access to your Account online through the new Account Dashboard.

  • How to create a favourite list?

    Add products from the catalogue into your own personalized lists. Create new lists or adding products to an exisiting list is easy. Let us show you how!

  • How to order for quick pick up at a Hilti Store?

    In a hurry and need to pick something from our store on the way to site? Use our Click & Collect service online!

  • Introduction to product page

    Take a look at the new improved product pages displayed online. the look, the details and the navigation has been upgrades for a better experience.

  • How to find previous orders and download an invoice?

    If you need to refer back to an order, see if it has been processed for delivery or request a previous invoice, we can show you how easy it is to do through "Your orders" on Hilti Online.

  • How to book in your tools for repair?

    Wondering how to get a broken tool to our repair team? Book it in online and we’ll send our courier around to pick it up asap!

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