Delivery Options & Charges
Order Delivery or Collection: Updated delivery fees apply from 2nd April 2026
Standard Delivery
Order by 3:00 PM (Central Warehouse) or 2:00 PM (Auckland & Christchurch stores) via Customer Services or online for next working day delivery within metro areas.
Auckland & Christchurch metro: Next working day delivery
Larger orders (≥0.125 cbm): Additional 24–48 hours
Rural areas: Allow an extra 2–3 working days
Delivery window: Monday to Friday, by 5:00 PM
Delivery Charges
Via Customer Service or Account Manager:
Up to 15 kg – $35
15–50 kg – $55
50–200 kg – $100
Over 200 kg – $175
Via Hilti Online:
Up to 15 kg – $30
15–50 kg – $40
50–200 kg – $75
Over 200 kg – $120
Express Same Day Delivery
Order before 11.00 AM via Customer Services or Hilti Online for same day delivery within Auckland and Christchurch.
Coverage: Auckland & Christchurch metro areas Delivery window: Monday to Friday, by 5:00 PM
Delivery Charges:
Up to 15 kg – $65
15–50 kg – $90
50–200 kg – $135
Over 200 kg – $210
Click & Collect
Place your order online and pick it up at your convenience from your nearest Hilti Store.
Step 1: Select your products online
Step 2: Choose your nearest store and check availability
Step 3: Collect your order during store opening hours
Availability: 2 Hilti Stores across New Zealand
Charges: FREE
Delivery of Dangerous Goods
Place your order by 3:00 PM (Central Warehouse) or 2:00 PM (Auckland & Christchurch stores) via Customer Services or online at www.hilti.co.nz.
Delivery timeframe: 2–5 working days, Monday to Friday, by 5:00 PM.
Delivery Charges:
Via Customer Service or Account Manager:
Up to 15 kg – $35
15–50 kg – $55
50–200 kg – $100
Over 200 kg – $175
Via Hilti Online:
Up to 15 kg – $30
15–50 kg – $40
50–200 kg – $75
Over 200 kg – $120
Note: DX cartridges orders cutoff at 12:00 PM.
Delivery of Long Goods
For orders of 6m channels or other long goods, please contact Customer Service to discuss your requirements and receive a personalized delivery quote. Our team will ensure safe and timely handling for your oversized orders.
Tool Services Delivery
Repair Pick Up & Delivery
Book your repair before 3:00 PM via Customer Services or www.hilti.co.nz. After booking, your tool will be collected by the end of the next working day. Repaired tools are delivered within 5 working days, Monday to Friday, by 5:00 PM.
Delivery Charges:
Free within the 2-year warranty
$15 for online repair bookings outside warranty
$35 with Hilti Team assistance
* Terms and Conditions Apply
Repair Drop-Offs & Pick Up
Book your repair before 3:00 PM via Customer Services or www.hilti.co.nz. Drop off your tool at one of our 2 Hilti Stores. Pick up your repaired tool after 5 working days, Monday to Friday, by 5:00 PM.
Delivery Charges:
Free pick-up and collection