WHAT IS AN INTERNAL ACCOUNT MANAGER?
An internal account manager is just a phone-based account manager. They are still here to understand your needs, then works with you to advise the best Hilti solution for your business, projects, processes etc. They're just a phone call away.
Nothing else changes!
Your internal account manager is trained in the specific applications of your business. He or she is subject to the same training and technical requirements as any Hilti Account Manager.