Coronavirus Update

Last updated: 21 September 2021


We hope you, your employees and families are well. At Hilti our number one priority is the health and wellbeing of our employees and our customers. 

As Auckland moves into Alert Level 3, all Hilti Auckland staff will adhere to the following safety measures, based on the New Zealand Government recommendations, while supporting your business.


  • Online orders, pricing, stock availability, order tracking, repair booking and product info
  • Customer service: Contact via email - or call on 0-800-444-584 for order, queries and returns
  • Auckland Store: Click & Collect and contactless deliveries only
  • Hilti mobile app: Online ordering, pricing, product info
  • Account Managers: Emails, phone calls, and site visits by invitation only
  • Engineers: Emails, phone calls, and site visits by invitation only

 As all New Zealand businesses are adapting to the new guidelines, please note that we are experiencing pick-up/delivery delays up to 2-3 working days in addition to our standard transit times. Please be patient, your orders will be with you soon.

From our team to yours, stay safe, stay calm, stay informed and stay connected.  

Kia Kaha!

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