Hilti New Zealand is committed in providing high quality services and products and we thank you for your continuous support. To continue to provide the best service delivery levels as well as offer you opportunities to increase productivity in your business by using our online platform, we are making changes to our delivery fee structure.
Following are the necessary changes to our delivery fee effective 1st January, 2022.
Orders
- Standard orders placed online (through website) - free delivery for orders over $300, otherwise delivery fee $15
- Standard orders through other channels - delivery fee $20
- Express Same Day: $45
Tool repair service pick-up and delivery fee
- Tools within their No-cost service period - delivery fee $0
- Tools outside their No-cost service period - delivery fee $20
You can review our delivery service catalogue here and our general terms and conditions here for your reference. Should you have any questions regarding these changes, or require a demonstration on how to use our website to order, please do not hesitate to contact your Account Manager.
We trust that you understand this decision and we remain absolutely committed at all times to our ongoing partnership with you.
