OUR DELIVERY AND REPAIR SERVICES

If you need it, we’ll supply it. No matter how simple or complex the order, our worldwide distribution network will make sure your order goes where it needs to go.

Delivery Services

Standard Delivery

  • Order before 4:00 pm via our Customer Services or www.hilti.co.nz 
  • Next working day delivery within Metro Areas 
  • Larger orders (0.125 cbm) may take an additional 24-48 hours
  • 2 to 3 working days for rural areas
  • Delivery from Monday to Friday
  • Delivered by 5:00pm

Delivery charge:

  • Free delivery for all online orders over $300, otherwise $10 per order.
  • $15 for all orders placed via Customer Service or Account Manager. 

Dangerous Goods Delivery

  • Order before 4:00pm* via our Customer Services or www.hilti.co.nz
  • 1 to 3 working days 
  • Delivery from Monday to Friday
  • Delivered by 5:00pm

Delivery charge:

  • Free delivery for all online orders over $300, otherwise $10 per order.
  • $15 for all orders placed via Customer Service or Account Manager. 

*DX cartridges cut-off time is 1:00PM

More information

Express Same Day Delivery

  • Order before 1:00pm via our Customer Services
  • Same day delivery within Auckland, Wellington and Christchurch
  • Delivery from Monday to Friday
  • Delivered by 5:00pm

Delivery charge $35

Click & Collect

  • Place your order on www.hilti.co.nz
  • Step 1: Select your products
  • Step 2: Select your nearest Hilti Store for pick up and check stock availability
  • Step 3: Pick up your products during store opening hours
  • Available in 3 Hilti Stores across New Zealand

No charge for click & collect orders. Free delivery for "ship to Hilti Store" orders over $300, otherwise $10 per order.

Heavy orders

Freight for orders placed by Customer Service or Account Manager weighing above 200kg will be multiplied by two of the standard rate:

  • Standard and Dangerous Goods delivery above 200 kg cost $30
  • Express Same Day delivery above 200 kg cost $70 

TOOL SERVICES DELIVERY

Repair Pick-up & Delivery

  • Book your repair before 3:00pm via our Customer Services or www.hilti.co.nz
  • After clicking the booking link, collection will be by the end of the next working day
  • 5 days delivery of repaired tool*
  • Delivery from Monday to Friday
  • Delivered by 5:00pm

Delivery charge:

  • FREE pick-up
  • FREE delivery if within 2 years warranty, otherwise $15 for delivery

*Terms and Conditions Apply

More information about our Hilti Tool Service Request a tool repair

Repair Drop-off & Pick-up

  • Book your repair before 3:00pm via our Customer Services or www.hilti.co.nz
  • Drop your tool at one of the 3 Hilti Stores
  • Pick-up your repaired tool after 5 working days*

Delivery charge:

  • FREE pick-up
  • FREE delivery if within 2 years warranty, otherwise $15 for delivery

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