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Coronavirus Update

Last updated: 13 May 2020


We hope you, your employees and families are well and ready to move to Level 2 on Thursday 14th. At Hilti our number one priority is the health and wellbeing of our employees and our customers. 

As we move to Level 2 we're safe and prepared to be able to visit you again on jobsites and allow instore browsing in our Hilti Stores while following strict safety protocols. From Thursday the 14th of May, Hilti NZ will be available through the following channels

  • Account Mangers: Continued availability via face to face, phone & email  
  • Field Engineers: Continued availability via face to face, phone & email  
  • Digital platforms: Hilti Online for purchasing & product info and Ask Hilti for technical advice & webinars
  • Customer service: 0800-444-584 or
  • Hilti Store: Available via click and collect. Instore browsing of up to 10 people max allowed at any given time. Please follow social distancing at all time and complete contact tracing and health checks
  • Tool Service Centre: Our Tool Service Staff is fully operational to ensure fast processing of repairs 

Our warehouse is fully operational to ship out your deliveries. As all Kiwi businesses ramp-up, please note we are experiencing delays in our deliveries/pick-ups which remains contactless in level 2. Please be patient, your orders and repairs will be with you soon.

From our team to yours, stay safe, stay calm, stay informed and stay connected.  

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