Hilti Website Help Center


Get the most out of the Hilti website

Find simple, step-by-step answers to the most common questions about the Hilti Website.

Video Tutorials

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    How to register as a new customer:

    Register to enjoy great benefits!

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    How to login as a customer, including how to create a new password:

    Log in to your account online to view your account pricing and information. If you have forgotten your password, we can show you how to reset it.

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    How to change your Account information online:

    View and edit your profile information. Change and edit your email and/or password.

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    Introduction to your new dashboard:

    Get ease of access to your Account online through the new Account Dashboard.

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    How to create a new favourites list:

    Add products from the catalogue into your own personalized lists. Create new lists or adding products to an exisiting list is easy. Let us show you how!

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    How to manage your tools online:

    Need a repair? new labels? report a stolen tool? or view details of a tool you purchased recently? See how easy it is to this online using "my tool management" on your account.

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    How to use our "Click & Collect" service:

    In a hurry and need to pick something from our store on the way to site? Use our Click & Collect service online!

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    How to navigate the Product pages:

    Take a look at the new improved product pages displayed online. the look, the details and the navigation has been upgrades for a better experience.

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    How to view your orders & download an invoice:

    If you need to refer back to an order, see if it has been processed for delivery or request a previous invoice, we can show you how easy it is to do through "Your orders" on Hilti Online.

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